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This position is Non Exempt. Hours over 40 will be paid at Time and a Half. Under the direct supervision of a registered pharmacist, compounds and dispenses medical prescriptions. May be expected to perform some clerical duties relating to the department. Requires a high school diploma or its equivalent and at least 5+ years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a manager or supervisor. A wide degree of creativity and latitude is expected.
Pharm Tech license is required for this position! This position is responsible for providing inbound and outbound call support and best in class customer service to patients, physicians and physician's office staff, who utilize Pharmacy Solutions for the Humira PAP. This covers all aspects of the PCC role from questions about the application process to questions on application status to scheduling delivery of the medicine. Responsibilities: • Assists patients with treatment compliance by scheduling and entering medication orders into the pharmacy information system. • Enter patient demographics; captures and updates patient Medical Profiles including medications, allergies, and medical conditions. • Assist the pharmacist in the practice of pharmacy in accordance with federal, state, and local regulations, HIPAA guidelines, and corporate and departmental policies and procedures. • Identifies potential Adverse Event situations for reporting to Pharmacovigilence ensuring client meets FDA regulations. • Completes all required training perform all functions in the position e.g., Soft Skills certification, product and disease overviews. • Maintain current pharmacy technician licensure and CE requirements as necessary
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