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JobsRUs.com. is seeking to hire a IT/IS Projects for our client in Fullerton CA!
Benefits Available!
Weekly Pay!
$28.00/Hour
Shift Details: 1st shift
Day Starts at: 8:00AM
Day Ends at: 5:00PM
DESCRIPTION:
Responsibilities:
Installing, configuring, and troubleshooting desktop operating systems and application software
Performing system backups and data recovery operations.
Maintaining inventory records of all hardware, software, and other IT equipment in the organization’s network environment.
Assisting in the setup of new user accounts and providing basic orientation to new users on the usage of computer systems and related software applications.
Maintaining an up-to-date knowledge of IT support tools, technologies, services, and procedures within the organization’s network environment.
Responding promptly to customer inquiries regarding computer system problems or service requests through phone calls or service tickets.
Knowledge of ServiceNow ticketing system and associated workflows.
Ability to troubleshoot and resolve technical issues using ServiceNow tools.
Familiarity with ServiceNow customization and configuration options.
Preferred Qualifications:
2 years' experience in IT Operating Systems, collaboration tools, and network topologies.
2 years' experience with IT Support Chains.
Strong human relation skills and be able to interact with internal and external customers, other support groups, BU or location manufacturing management, and GIS management.
Possess effective verbal and written communication skills.
Lift up to 30Lbs
Thorough knowledge of MS Windows and Office 365
Support Teams application
Deployment of computers
Support printing and peripherals
Basic Qualifications:
High School Diploma or GED from an accredited institution.
Minimum 2 years prior experience in Information Technology.
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