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JobsRUs.com is a dedicated, service-oriented staffing and recruiting company. We are currently hiring for an immediate opening for a Customer Service Representative in Massena, NY.
Position Overview:
The Customer Service Representative will act as a primary liaison between customers and the company. Key responsibilities include managing data entry and assisting with orders, delivery schedules, account questions, billing, and cancellations.
Schedule and Compensation:
- Hours: Monday – Friday 8AM-5PM
- Pay: $18.00/hr
Job Responsibilities:
- Answer phone calls, greet customers warmly, and ascertain the reason for their call.
- Utilize telephones to reach out to customers and verify account information.
- Process customer requests, including placing or canceling orders and deliveries, canceling or upgrading accounts, and assisting with bill payments.
- Provide detailed company information and answer questions regarding terms of sale and process.
- Utilize computer technology for account management and data entry.
- Provide invoices and bill commercial and retail customers.
Requirements:
- Must have strong computer skills and familiarity with Microsoft Office.
- Ability to provide exceptional customer service.
- Experience with data entry and account management is preferred.
JobsRUs.com Benefits:
We offer weekly pay (Direct Deposit, Paper Checks, or pay cards), Health/Dental/Vision Insurance options compliant with the ACA, and a 401k plan.
We look forward to working with you. APPLY today!!!
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